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Dark Side of SaaS (Part 3)

Software as a Service (SaaS) is a buzzword in enterprise IT. With the rise of cloud technologies, businesses can now “rent” software and pay on a subscription basis instead of purchasing expensive perpetual licenses. Moreover, SaaS software enjoys constant updates and is less dependent on expensive on-premise equipment. Large IT corporations such as Oracle, Microsoft and Adobe are moving their key products from heavy on-premise solutions to cloud-based SaaS apps – however, they are no longer the only players..

SaaS gives you the power of choice

SaaS allowed smaller software vendors to enter the enterprise game. Being a large corporation is no longer a requirement to build a successful business application. SaaS companies can pick a particular business issue and solve it with one simple, yet effective, app. Businesses can now choose between tens or even hundreds of SaaS solutions to cover a particular workload.

With power comes responsibility

The same freedom also applies to the employees. They may have a favorite productivity app that they use in personal life. Newcomers can consider software from their previous workplace being better than apps that they are required to use at their new job. A new cool app may appear (think Slack) and suddenly everyone wants to try it. All these scenarios can result in the appearance of “rogue IT” at your company.

What is “rogue IT”?

The definition of “rogue IT” is very straightforward – it is any software that is used in the workplace without the approval of IT manager. It may seem that there is no danger in employees chatting to each other using their favorite messenger instead of Skype of Business. However, “Rogue IT” can lead to data loss, breach of data privacy, or even undermine the overall security of company’s IT infrastructure. Additionally, “rogue IT” decreases utilization of business software that you have already bought. All those software investments and hours of hard work setting up a great environment for collaboration can are wasted.

Who you gonna call?ghostbusters

If there’s something strange in your IT infrastructure, don’t panic. The reason why employees try to sneak their favorite apps to the workplace is often the lack of product knowledge and not believing that they can be successful using the existing software. We won’t argue that sometimes better alternatives

to the existing apps can appear, but with certain mainstream productivity solutions like Office 365, the overall value of a universal and enterprise class software suite is undisputed.

Empowering your employees with the knowledge and skills to master Office 365 will not only decrease the appearance of unauthorized “rogue” apps but also ensures high ROI on your technology investments. With effective software training in place, your users will become Office 365 gurus in no time and will forget about using that one small app their friend has recently developed.

Leave your opinion about “rogue IT” in the comments or post your questions to learn how to solve this issue with effective software training.

Stay tuned for the next post in our Dark Side of SaaS series.

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